Field Service Management – Consulting Services

Giving the right answers to your questions

We have a wide range of experience in working with FSPs from many different business areas, including telecommunications, insurance. Our clients operate globally, in different time zones.

With more than 15 years of experience working with clients in FSM, we know that mutual respect and trust are the foundations of every successful business relationship. Comarch Consulting Services not only propose the product best suited to you, but also take care of your business processes.

The range of our professional services for field service management is not limited to providing an off the shelf solution. We also deliver:

• Deep customization – developing features just for you. We ensure that Comarch’s solution merges efficiently with your business processes, including any desired add-ons.
• Roadmap features implementation – we keep abreast of the trends, technology and market. We analyze the business deeply, identify approaches, technologies and features which may help to improve our product or discover new areas. We are pioneers in the discovery of uncharted FSM territory. What’s more, we bring all this to bear on our production line, providing our customers with ready solutions.
• 24/7 support – we ensure that nothing will hinder your operability in the field.
• Demo – of Comarch FSM possibilities, on your premises or remotely

Connecting the dots

We are fully aware that the technological complexity of the modern world is increasing daily. It is a requirement to remain fully engaged and keep up with all the latest technologies and approaches.

Nowadays, there is a lot of hype interest in cloud services. In this respect, there’s a simple solution: you need not concern yourself with IT Infrastructure and setup - this is our issue. You are purchasing access to the application functionalities for your employees. Comarch ensures that everything works as expected.

We are also fully aware that FSM does not operate in isolation, and that there are many other systems which underpin your business. We provide full integration with all of your third-party systems to boost the performance of the whole solution. In this way, the Comarch FSM solution integrates and centralizes operability.

With our other solutions, such as Business Intelligence Point, we also deliver a great source of knowledge to your analytics and management teams, helping them make better business decisions.

Read more about Comarch Business intelligence

We go together with you into your business, giving you a helping hand in digital transformation.