Insurance Software for brokers and insurance companies

Modern IT systems in the insurance software industry

The modern insurance market poses many challenges for insurance companies: growing customer expectations, strong competitive pressure and a changing business environment require efficiency, which is only possible with the use of modern tools.

Today’s IT systems for insurance must support the work of insurance agents and sales force, ensuring customer service of the highest quality. At the same time, they must provide the customer with immediate access to information and self-service channels, and deliver data to insurers at managerial and analytical levels.

Modern IT solutions for insurance companies support various types of insurance, e.g. life or non-life insurance, and within those types - insurance for individual or commercial customers. All this in one coherent solution, without the need to log in to many tools. Such modularity allows to adjust the solution to the insurer's needs and provides flexibility in creating their own IT architecture.

Support for agents' work

Modern software for insurance allows for efficient operation of the insurance network. It enables the analysis of customer needs, making quotations, preparing an individually tailored offer, issuing an insurance policy, and then reviewing the existing conditions, issuing new policies and, finally, the after-sales service. The IT system collects all information about the customer, allows for recording contacts, intuitively guides you through the sales process and lets you monitor the ongoing sales. In this way, it supports the sales process and eases the agents' work.

Customer in the spotlight

The philosophy of putting the customer at the center of every company’s mission, insurance one included, must also be reflected in its IT systems. It means not only focusing the attention of agents and other intermediaries on the customer in order to ensure the highest quality of service, but also enabling the customer to contact the insurer directly and execute insurance quotes, including taking out an insurance policy and making payment. Access to further monitoring and management of ongoing policies allows you to build relationships between the customer and the insurer. A self-service channel for the customer not only reduces service costs, but also creates positive associations and helps build lasting ties, reducing the negative feelings associated with loss events.

Flexibility

Modern insurance software must be flexible - we can understand this flexibility in several ways. Firstly: open architecture and ready-made APIs ensure cooperation with external systems as well as smooth data import and export. Secondly, the modular design allows us to tailor the scope of the solution to the needs of the insurer and flexibly create the architecture of IT systems. Thirdly, parameterization ensures freedom in the creation of the insurers' product offer and allows to minimize time-to-market, which is necessary to ensure competitiveness and continuous business development.

Why choose Comarch for insurance software?

We are aware that usability of everyday operations is crucial for end-users, thus we focus on the look and feel of business solutions at both the design and implementation stage. Our insurance software solutions are designed to effectively manage the full range of insurance, including life, property and casualty, providing support for all insurer’s activities including the work of sales force and client's service.

As one of the largest IT suppliers in Europe, Comarch boasts many product lines, a rich collection of competencies and most importantly a large group of satisfied clients. We offer our own pre-designed and dedicated insurance management software. There are a few important characteristics describing our company and insurance implementations:

Because we are thoroughly familiar with our clients’ goals as well as industry trends and technologies, we can efficiently reengineer selected business areas of any financial organization and institution by delivering fine-tuned, customizable tools. They cover insurance processes throughout the whole value chain and are targeted for both internal and external users within multiple activity areas.

What products you can get from Comarch?

Comarch Digital Insurance

Insurance front-office solution ensuring digitalization of sales and service processes with real omnichannel customer experience. Access to your distributor or client portal from various device, anywhere

Comarch Commission & Incentive

Solution ensuring efficient incentive compensation management. Let your commission policy and incentive programs fully address your sales network needs

Life Insurance

Manage individual and group life insurance efficiently

NonLife Insurance

Gather all lines of property and personal insurance products in one system

Insurance Claims

Reduce time and costs of a claim handling process

Insurance Underwriting

Automate risk assessment operations through user-defined rules

Field Service Management

Sell and advise on any insurance product on the go

Diagnostic Point for Insurers

Convenient care at any place and any time

Comarch Insurance Software

Modern IT systems in the insurance software industry

Support for agents' work

Customer in the spotlight

Flexibility

Reporting

Regulatory compliance

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Why choose Comarch for insurance software?

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