Insurance is the world where all roads lead to the customer. When you create the offer of policy you think about the client. When you create your external and internal process you also have to think about clients in the first place.
Digital healthcare is one of the most promising sectors for insurers. It has a high potential of building customer loyalty and engaging those who are not satisfied with run-of-the-mill health service.
The Insurance Distribution Directive is coming in great strides. All EU’s insurers must comply with it starting from October 1. That means you, too. Are you all set for the new reality? Here’s a quick brush-up on what’s what.
Many analysts see drones as another important technology for the insurance industry. According to PwC, drones are the future of claims adjustment. I strongly agree with this forecast.
The problem of how to supervise the daily routines of distributed workforce is a challenge for many companies. But few readers of this section should be surprised by the fact that there’s the right software for this.
Insurance databases with very large amounts of data are slowly becoming diverse but still cannot be characterized as highly volatile. These databases are ‘big’ indeed but cannot be classified as Big Data. What’s next?
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