From the IT perspective, ngena needs highperformance systems that are flexible in responding to fast changes as well as supporting and unifying BSS/OSS processes across the alliance. Therefore, the company was looking for one solution combining billing, CRM, self-service, order management, fault management, service fulfillment and assurance.
Comarch’s BSS/OSS solution met all those requirements, and was selected to help ngena to facilitate the management of NFV/SDN networks and automate key processes such as selling, ordering and launching VPN services globally.