As the Internet of Things (IoT) expands in scope and complexity, it requires and drives higher levels of automation from communication service providers (CSPs). This affects connectivity, customer support, monitoring and maintenance, data analytics, device management, and sales processes. While customers seek simple solutions, telcos are becoming increasingly customer-centric in order to better understand their needs. Automating data analytics can significantly improve this process. Download our ebook on six steps to telco automation and learn more.