As telecom operators’ revenues from the consumer segments are going down, business customers start to get a lot of attention from CSPs as a potential source of financial profits. But in order to reap the benefits of this opportunity, telcos need to thoroughly understand the needs and business specifics of their business customers.
Enterprises often spend huge amounts of money in the area of services provided by telecoms, and they are prepared to pay extra to receive high quality of service, which presents an interesting business opportunity. Having realized that, many operators are in the process of re-organizing that part of their business. Download our white paper and discover how to better understand the needs of large enterprises.