In an increasingly saturated market where growth is slow and major OTT players eat away at telecoms profit, operators look for ways to boost their returns. While telecoms played an important role in digitizing other sectors, they often lag behind retail, financial services and content providers when it comes to their own systems. Customers and telecoms’ partners learnt the advantages of digital services offered in other industries and expect the same from operators. Cloudification, network virtualization and IoT bring in endless possibilities to increase operational efficiency and keep telcos relevant.
By digitizing their services, telecoms can develop new, profitable relations with OTTs that rely on fruitful partnership rather than rivalry. Download our white paper and discover what areas to address while thinking about digitalization.