For many telcos, digital transformation is synonymous with modernization of business processes to better compete with “over the top” digital disruptors.
We conducted a survey of telecom operator personnel to better understand which aspects of digital transformation are most important to them and where they are placing their investment bets. We asked them about the degree to which their organizations had already adopted technology and practices such as DevOps, Cloud and NFV. And we asked how they planned to address the OTT threat including aspects such as user data monetization (taking a leaf out of Facebook and Google’s book).
The study was commissioned by Comarch from Heavy Reading.