Extensive market study on consumers’ perception of brand loyalty

How do customers want to interact and engage with brands?

Learn the secrets to persuade customers to join your loyalty program and share their data

64%
of the respondents are neutral or positive towards sharing personal data

Dive into valuable insights on customers’ expectations, to help you to turn one-time buyers into loyal followers, thanks to this exclusive report!

The content, written in collaboration with a professional market research agency, gathers the opinions of  consumers from Belgium and the Netherlands, and  focuses mainly on brand communication and customer loyalty. 

Discover their crucial answers without further delay!

The average customer in the Benelux is part of around 13 loyalty programs,
though they consider themselves only loyal to 3-4 brands.
It’s a matter of doing ‘loyalty’ right and win your customers hearts!"
 

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•	How do consumers think their shopping behavior is evolving?

Download to find answers to the following questions:

  • How do consumers think their shopping behavior is evolving? And what is the impact of the pandemic?
  • How do customers feel about sharing their data with brands?
  • What convinces a customer to join a corporate loyalty program? 
  • How do they feel about product marketing?

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